Shipping and Deliveries

At Zaylod, we work to ensure that your orders arrive quickly, safely and without any problems. Below you will find all the necessary information about our shipping and delivery.

Processing and shipping times

• Domestic Orders (Peninsula): All orders placed on our website are processed the next business day. For example, orders placed on a Friday will be shipped the following Monday.
• Delivery Time: The estimated delivery time in the peninsula is 24 to 72 business hours from the moment the package is shipped.
• Orders during High Demand Seasons: During periods such as Christmas, sales or national holidays, processing times may be extended by 1 to 2 additional days. We recommend placing your orders in advance during these dates.

Shipping to the Canary Islands

For shipments to the Canary Islands, it is essential to provide a DNI or Passport number when placing the order.
This information is required by customs authorities so that the package can pass the controls and arrive safely at your home. Rest assured that this information will be used exclusively by the transport company for the corresponding procedures.

Customs costs

For international orders or shipments to the Canary Islands, Zaylod will not assume the customs costs that may be applied by the local authorities of the destination country or region. The customer will be responsible for paying any additional fees or taxes that may arise.

At Zaylod, we are committed to providing you with quality service. If you have any questions or need additional assistance, please feel free to contact us. We are here to help!