At Zaylod, we work to ensure your orders arrive quickly, securely, and without incident. Below you will find all the necessary information regarding our shipping and deliveries.

Processing and Shipping Times

• Domestic orders (Peninsula): All orders placed on our website are processed on the next business day. For example, orders placed on a Friday will be shipped the following Monday.
• Delivery time: The delivery time of our products varies depending on the shipping type selected. Below, we detail the estimated times for each shipping option, considering only business days (Monday to Friday, excluding holidays). Please note that orders are only prepared and shipped on business days.
• Express shipping: You will receive your package within 24 business hours from the moment the package is dispatched.
• Economy shipping: Has an estimated delivery time of 1 to 5 business days from the moment the package is dispatched.
• Orders during peak seasons: During periods such as Christmas, sales, or national holidays, processing times may extend by 1 to 2 additional days. We recommend placing your orders in advance during these dates.

Shipping to the Canary Islands

For shipments to the Canary Islands, it is essential to provide a DNI or Passport number when placing the order.
This information is required by customs authorities for the package to pass controls and arrive correctly at your address. Rest assured that this data will be used exclusively by the transport company for the relevant procedures.

Customs Costs

For international orders or shipments to the Canary Islands, Zaylod will not cover any customs costs that may be applied by the local authorities of the destination country or region. The customer will be responsible for paying any additional fees or taxes that may arise.

At Zaylod, we are committed to offering you quality service. If you have any questions or need additional assistance, please do not hesitate to contact us. We are here to help!